QCAA Business Practice Test 2025 – Complete Exam Prep

The preparedness phase in the PPRR model is essential for effective disaster management and involves taking proactive steps to ensure that an organization is ready to respond to potential emergencies before they occur. This could include developing emergency response plans, conducting training and drills, establishing communication protocols, and securing necessary resources. By focusing on preparedness, organizations can minimize the impact of disasters and ensure a quicker recovery.

In contrast, the other choices do not specifically relate to the preparedness phase. Improving employee morale is important for overall workplace satisfaction but is not a direct component of preparedness for emergencies. Implementing cost-cutting measures relates to financial management rather than readiness for incidents, and reducing product returns deals more with customer satisfaction and product quality, rather than how an organization prepares for unforeseen events. Hence, the correct answer accurately reflects the key focus of the preparedness phase in the PPRR model.